Billing is where most water delivery businesses leak money. Here are the five most common mistakes — and how to fix them.
1. Billing Based on Planned Deliveries, Not Actual
If you bill for 30 jars but only delivered 27, you're billing incorrectly. Jal Mitra tracks actual delivered quantities and invoices accordingly.
2. Not Tracking Credit Balances
When a customer overpays, that credit should carry forward. Most businesses lose track of it — or the customer forgets to ask for it.
3. Manual Invoice Generation
Creating invoices manually in Excel leads to errors. Missed customers. Wrong quantities. Jal Mitra auto-generates all invoices at month-end.
4. No Payment Confirmation Workflow
Customers pay via UPI or bank transfer, but you have no way to confirm without calling them. Jal Mitra's screenshot approval workflow fixes this.
5. Driver Cash Not Reconciled
Drivers collect cash but it's never properly reconciled against customer accounts. Jal Mitra tracks driver collections separately and reconciles them daily.